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FAQ

Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you ship Internationally?

Garnish Collection gives worldwide service to its customers. We are shipping worldwide via DHL / UPS Express. Delivery to any worldwide country/location takes 1-4 business days. 

How long will delivery take?

Most of our products are handmade. Because of that, we need 1 to 5 days to prepare your order due to selected products. However, generally, products will be ready to ship out in 48 hours. Delivery to any worldwide country needs another 1-3 days up to your location.

How secure is shopping in the Garnish Collection Online Shop? Is my data protected?

Garnish collection online shop has an SSL certificate which provides the highest security encryption for our customers. We are working with Stripe as a payment gateway and once you complete your order you will redirect to Stripe Secure servers to enter your credit/debit card information. Stripe is one of the most famous and secure payment gateways globally.

Payment Method?

You can make payment online via Your Bank Transfer or your debit/credit card. 

Garnish Collection offers (COD) “Cash on Delivery” service in Pakistan.

What is your Exchange / Refund Policy?

You are able to exchange any product . If you want to change your item we are also offering a free change service for you. You can return and refund any unwanted product in 3-7 business days.

For more information please check Terms & Conditions page.

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